Your order is usually delivered within 1 to 2 business days.

You can return the item to us free of charge. You also have the option to exchange it for a different size or another item.

If you would like to change your delivery address, please email us at info@authentic-klein.de. We will be happy to assist you and make the requested change.

Once your order has been shipped, you will receive a shipping confirmation email with the corresponding tracking number. You can use it to track the status of your delivery at any time.

You can reach our customer service team by email at info@authentic-klein.de or by phone at +49 (0)8321 67244-0. Our team will be happy to assist you with questions about orders, products, or any other concerns. You can find the relevant contact details on our Contact page.

If you accidentally entered an incorrect delivery address, please contact our customer service team as soon as possible. If your order has not yet been shipped, we can usually still change the delivery address. Unfortunately, once the order has been shipped, the address can no longer be changed.

We currently deliver to Germany (DE), Austria (AT), the Netherlands (NL), Switzerland (CH), and Luxembourg (LU). If your country is not listed, please contact our customer service team. We will be happy to check whether delivery is possible.

As a rule, all available items in your order are shipped together in one package. If delivery in multiple packages is necessary, you will be informed accordingly.